Get Help
Local and national resources for Harney County families
Crisis Support - Available 24/7
If you or your child are in immediate danger
National Crisis Support
988 Suicide & Crisis Lifeline
- • Call or text 988 for free, confidential crisis support
- • Available 24/7, 365 days a year
Local Crisis Support
Symmetry Care Inc. – 24/7 Crisis Response
- County crisis line available 24/7: 541-573-8376 (or dial 988)
- Mobile Crisis Team serves all of Harney County for on-site support
- Immediate assessment, safety planning, and connection to ongoing services
- Walk-in support Mon–Fri 8 AM–5 PM at 348 W. Adams St., Burns
Local Harney County Resources
Harney County School District
Counseling Center
- Academic & career planning (course scheduling, scholarship info).
- Social-emotional support (short-term individual sessions, crisis triage, outside-referral guidance).
- Family connections (parent meetings, links to local mental-health providers).
Accessing Services
- Students – ask a teacher or the school office for a counselor referral slip or drop by during posted office hours.
- Parents/guardians – call the school number below or email the Student Services Director to request an appointment or resources.
- Community providers – coordinate through the Student Services Director (541-573-6811) for multi-disciplinary support.
Contact Information
Student Services Department
190 Hines Blvd., Burns, OR 97720
Phone: 541-573-6811
Director: Taci Weil, taciweil@hcsd3.org
Slater Elementary (K-5)
Nicki Henshaw, School Counselor
Front office — 541-573-720,
nickihenshaw@hcsd3.org
Hines Middle (6-8)
School counselor available (contact front office)
541-573-6436
Burns High (9-12)
School counselor available (contact main office)
541-573-2044
Monroe School (Alt Ed)
Student-support staff on site; call for counseling referral
541-573-3019
Symmetry Care
Mental & Behavioral-Health Services
- Outpatient therapy & counseling for children, teens, adults, couples, and families (individual, group, grief, trauma-focused).
- Psychiatric care – evaluation, medication management, and ongoing monitoring by a psychiatric team.
- Substance-use & gambling-addiction treatment, including dual-diagnosis programs.
- 24/7 crisis response – county crisis line 541-573-8376 (or dial 988); mobile crisis team covers all of Harney County.
- Case management, life-skills & supported-employment coaching to help clients meet daily-living and job-readiness goals.
Youth & Family Support
- Wraparound & ICTS (Intensive Community-based Treatment & Support) – care-coordination teams for youth 0-18 with complex behavioral or developmental needs.
- Community Health Worker services – help with housing, food security, transportation, and Oregon Health Plan navigation.
- Parent-focused collaboration – therapists include caregivers, offer referrals to local parenting resources, and can arrange in-home or telehealth visits to ease rural-access barriers.
- If a family seeks support around screen-time stress, cyber-bullying, or other digital-wellness issues, the intake team can match them with a clinician specializing in that area.
Contact & Scheduling
Clinic address
348 W. Adams St., Burns, OR 97720
Business hours
Mon – Fri 8 AM – 5 PM; evening sessions by appointment.
24-hour line / switchboard
541-573-8376
Email
symcare@symmetrycareinc.com
Getting started
Drop in during business hours, call the number above, or click “How to Enroll” on the Symmetry Care website; secure Client Portal available once enrolled.
Insurance & cost
Oregon Health Plan (EOCCO) and most private insurers accepted; sliding-scale options available on request.
Key School Contacts
These school district staff members can provide support for digital wellness concerns and connect you with appropriate resources.
Nicki Henshaw
School Counselor, Slater Elementary (K-5)
Phone: 541-573-720
Email: nickihenshaw@hcsd3.org
Maggie Young
School Counselor, Burns High (9-12)
Phone: 541-573-2044
Email: maggieyoung@hcsd3.org
Note: Don't hesitate to reach out to these contacts even if you're not sure your concern fits their role. They can help connect you with the right resources.
National Support Resources
SAMHSA Treatment Locator
Find mental health and substance abuse treatment programs in your area.
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